Interviewing Skills & Investigation Techniques
Introduction
Most managers think they are good at interviewing. But it is not easy to do well. Researchers have shown, over and over again, that interviewers fail in their task because they make up their minds too early, fail to collect all the relevant information or don’t evaluate systematically what has emerged from the interview.
Furthermore, interviewers rarely get evidence that any of their rejected candidates would have been a better choice. So- unless the person they do appoint turns out to be obviously incompetent-they are rarely prompted even to reflect on their mistakes.
Nevertheless, interviews continue to be the most common method of selecting new staff. So it is worth thinking about how to avoid the major pitfalls.
Course Objectives
By the end of this course, you will be able to:
- Look their part in an interview
- Gauge candidates through work history, training and qualifications and competence
- List questions on self- assessment, personality, achievements, strengths and weaknesses, perceptions and leisure
- Identify the candidates management style, motivation and the values of the candidates
- Use scenarios to find out whether the candidates will fit the job
- Evaluate the candidates based on their credentials
- Discover which of the candidates live up to expectations and which one of them best meets the job’s requirements
- Allow candidates find out about the job and the organization and to decide whether they really want to work with the organization
- Leave candidates with a favourable impression of the organization and feeling none the worse about themselves as a result of the interview.
Methodology
- Role-plays
- Self-assessment exercises
- Case-studies
- Simulation games in relations to the topics discussed
Who Should Attend?
- Supervisors
Training Delivery
- Face to Face Training
or
- Remote Online Training via Zoom Platform
- Day One
- Day Two
Day One
MODULE 1: ESSENTIAL REQUIREMENT FOR AN INTERVIEW
MODULE 2: THE INTERVIEW STRUCTURE
MODULE 3: SIGNS INDICATING LISTENING IS TAKING PLACE
MODULE 4: QUESTIONING TECHNIQUES
MODULE 5: EVALUATING THE INTERVIEW
Day Two
MODULE 6: PUTTING THE CANDIDATES AT EAS
MODULE 7: QUESTIONS ON WHAT HAVE THEY DONE SO FAR?
MODULE 8: QUESTIONS ON WHO ARE THEY?
MODULE 9: WHAT IS YOUR MANAGEMENT STYLE?
MODULE 10: WHAT MOTIVATES YOU?
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