Accountability for Business
Introduction
Do you wish to get your team members to follow what you say? If your answer is yes, you should seriously consider achieving it without force and threatening them physically or mentally.
Working with people is more challenging than working with machines. You can fine-tune machines, but you cannot do the same to people. Managing people requires you to be more inspiring and influential yet professional. You must seek to understand their “sub-conscious” needs and formulate strategies to achieve maximum outcomes.
Course Objectives
By the end of this course, you will be able to:
- To fine-tune your capabilities and understanding of workplace ownership; to ensure a higher sense of responsibility and accountability.
- To sharpen your skills in executing effective delegation; thus motivating team members along the way by contributing to succession planning.
- To build high resilience team synergy through building trusting working relationships, thus minimizing destructive conflict.
- To grow team members’ capabilities through effective coaching and cultivate a higher level of workplace empowerment.
Methodology
- Lecture – Theory, Concept & Model (20%)
- Reflection – Gibbs’ Reflective Cycle (20%)
- Case Study & Practical Solutions (50%)
- Best Practices Identification (10%)
Who Should Attend?
- Division & Department Managers
- Section & Assistant Managers
- Heads of Department
- Senior Executives
Training Delivery
- Remote Training via Zoom Platform
- Day One
Day One
MODULE 1: UNDERSTANDING TEAM MEMBERS’ NEEDS: STRATEGIES TO CULTIVATE WORKPLACE ACCOUNTABILITY
MODULE 2: UNDERSTANDING WORKPLACE DELEGATION: STRATEGIES TO MOTIVATE PEOPLE VIA DELEGATION
MODULE 3: UNDERSTANDING WORKPLACE CONFLICT: STRATEGIES TO RESOLVE CONFLICT WITHOUT FORCE
MODULE 4: BUILDING STRONG & DEDICATED TEAM: HOW TO FORMULATE STRATEGIES THROUGH COACHING
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