PM e-School Instructor Terms
These Instructor Terms were last updated January 18, 2021.
As an instructor, you are contracting directly with PM e-School, regardless of whether another PM e-School subsidiary facilitates payments to you.
1. Instructor Obligations
As an instructor, you are responsible for all content that you post, including lectures, webinars, quizzes, coding exercises, practice tests, assignments, resources, answers, course landing page content, and announcements (“Submitted Content“).
You represent and warrant that:
- you will provide and maintain accurate account information;
- your Submitted Content will not infringe or misappropriate any third party’s intellectual property rights;
- you have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to teach and offer the services that you offer through your Submitted Content and use of the Services; and
- you will respond promptly to students and ensure a quality of service that corresponds with the standards of your industry and instruction services in general.
You warrant that you will not:
- post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libellous content or information;
- post or transmit any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through PM e-School or to any user;
- use PM e-School platform for business other than providing tutoring, teaching, and instructional services to students;
- engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;
- frame or embed the Services (such as to embed a free version of a course) or otherwise circumvent the Services;
- impersonate another person or gain unauthorised access to another person’s account;
- interfere with or otherwise prevent other instructors from providing their services or courses; or
- abuse PM e-School resources, including support services.
2. License to PM e-School
Unless otherwise agreed (including within our Promotions Policy), you have the right to remove all or any portion of your Submitted Content from the Services at any time. Except as otherwise agreed, PM e-School’s right to sublicense the rights in this section will terminate with respect to new users 60 days after the Submitted Content’s removal. However, (1) rights given to students before the Submitted Content’s removal will continue in accordance with the terms of those licenses (including any grants of lifetime access) and (2) PM e-School’s right to use such Submitted Content for marketing purposes shall survive termination.
We may record all or any part of your Submitted Content for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant PM e-School permission to use your name, likeness, voice, and image in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, your Submitted Content, or PM e-School’s content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.
3. Trust and Safety
3.1 Trust and Safety Policies
You agree to abide by PM e-School’s Trust and Safety policies, and other course quality standards or policies prescribed by PM e-School from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to PM e-School’s approval, which we may grant or deny at our sole discretion.
We reserve the right to remove courses, suspend pay-outs, and/ or ban instructors for any reason at any time, without prior notice, including in cases where:
- a course falls below our quality standards or has a negative impact on the student experience;
- an instructor engages in behaviour that might reflect unfavorably on PM e-School or bring PM e-School into public disrepute, contempt, scandal, or ridicule;
- an instructor engages the services of a marketer or other business partner who violates PM e-School’s policies; or
- as determined by PM e-School in its sole discretion.
3.2 Co-Instructors and Teaching Assistants
The PM e-School platform allows you to add other users as co-instructors or teaching assistants for courses that you manage. By adding a co-instructor or teaching assistant, you understand that you are authorising them to take certain actions that affect your PM e-School account and courses. PM e-School is not able to advise on any questions or mediate any disputes between you and such users. If your co-instructors have an assigned revenue share, their share will be paid out of your earned revenue share based on the ratios you have specified in your Course Management settings as of the date of the purchase.
3.3 Relationship to Other Users
Instructors do not have a direct contractual relationship with students, so the only information you will receive about students is what is provided to you through the Services. You agree that you will not use the data you receive for any purpose other than providing your services to those students on the PM e-School platform, and that you will not solicit additional personal data or store students’ personal data outside the PM e-School platform. You will indemnify PM e-School against any claims arising from your use of students’ personal data.
3.4 Anti-Piracy Efforts
We partner with anti-piracy vendors to help protect your courses from unauthorised use. To enable this protection, you hereby appoint PM e-School and our anti-piracy vendors as your agents for the purpose of enforcing copyrights for each of your courses, through notice and takedown processes (under applicable copyright laws like the Malaysian Copyright Act and related legislative bodies) and for other efforts to enforce those rights. You grant PM e-School and our anti-piracy vendors primary authority to file notices on your behalf to enforce your copyright interests.
You agree that PM e-School and our anti-piracy vendors will retain the above rights unless you revoke them by sending an email to [email protected] with the subject line: “Revoke Anti-Piracy Protection Rights” from the email address associated with your account. Any revocation of rights will be effective 48 hours after we receive it.
4.1 Price Setting
When creating a course, you will be prompted to select a base price (“Base Price“) for your course from a list of available price tiers. Alternatively, you may choose to offer your course for free.
When a student purchases using a foreign currency, the price paid will be converted to Malaysia Ringgit subject to the conversion rate at the point of purchase. We reserve the rights to update these conversion rates at any time with prior notice.
You give us permission to share your courses for free with our employees, with selected partners, and in cases where we need to restore access accounts who have previously purchased your courses. You understand that you will not receive compensation in these cases.
5.1 Receiving Payments
For us to pay you in a timely manner, you must own a PayPal or an international or a local bank account in good standing and must keep us informed of the correct email associated with your account. You must also provide any identifying information or tax documentation necessary for payment of amounts due, and you agree that we have the right to withhold appropriate taxes from your payments. We reserve the right to withhold payments or impose other penalties if we do not receive proper identifying information or tax documentation from you. You understand and agree that you are ultimately responsible for any taxes on your income.
Depending on the applicable revenue share model, payment will be made within forty five (45) days of the end of the month in which (a) we receive the fee for a course or (b) the relevant course consumption occurred.
As an instructor, you are responsible for determining whether you are eligible to be paid by a Malaysian company. We reserve the right not to pay out funds in the event of identified fraud, violations of intellectual property rights, or other violations of the law.
If we cannot settle funds into your payment account after the period of time set forth by your state, country, or other government authority in its unclaimed property laws, we may process the funds due to you in accordance with our legal obligations, including by submitting those funds to the appropriate government authority as required by law.
If a student asks for a refund after we have paid the relevant instructor payment, we reserve the right to either (1) deduct the amount of the refund from the next payment sent to the instructor or (2) where no further payments are due to the instructor or the payments are insufficient to cover the refunded amounts, require the instructor to refund any amounts refunded to students for the instructor’s courses.
To request a credit/ refund, you may send email to us at [email protected]. As detailed in the Term of Use, instructors agree that students have the right to receive these credits or refunds under the circumstances that the course fee(s)/ event fee(s)/ training program(s) paid prior to attending the course(s)/ event(s)/ training program(s) as per schedule but the course(s)/ event(s)/ training program(s) did not take place/ are cancelled by PM Resources Sdn Bhd and/ or the instructor(s) due to unforeseen and un-controlled circumstances.
Course fee(s)/ event fee(s)/ training programs paid by participants are strictly non-refundable but is transferable if the participant(s) is not able to attend the event(s)/ course(s)/ training program(s) paid as per scheduled. Participants are responsible to block and arrange their own schedule to not miss the course(s)/ event(s)/ training program(s).
While you are a published instructor and subject to the requirements below, you may use our trademarks where we authorise you to do so.
- only use the images of our trademarks that we make available to you, as detailed in any guidelines we may publish
- only use our trademarks in connection with the promotion and sale of your PM e-School courses or your participation on PM e-School; and
- immediately comply if we request that you discontinue use.
You must not:
- use our trademarks in a misleading or disparaging way;
- use our trademarks in a way that implies that we endorse, sponsor, or approve of your courses or services; or
- use our trademarks in a way that violates applicable law or in connection with an obscene, indecent, or unlawful topic or material.
7. Sanctions and Export Laws
You warrant that you are not restricted from using the Services under Malaysia laws (as an individual or as an officer, director, or controlling shareholder of any entity on whose behalf you use the Services). If you become subject to such a restriction while you are subject to these Instructor Terms, you will notify PM e-School within twenty four (24) hours, and we will have the right to terminate any further obligations to you, effective immediately and with no further liability to you (but without prejudice to your outstanding obligations to PM e-School). You will not use the Services to conduct or facilitate any transaction with any other individual or entity subject to such a restriction. You may not remove, export, or allow the export or re-export of the Services (or any product thereof, including technical data) outside Malaysia in violation of any restrictions, laws, or regulations of the country or any other applicable country.
8. Deleting Your Account
If you need help or encounter difficulty deleting your account, you can contact us via [email protected].
We will use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before deleting your account. You understand that if students have previously enrolled in your courses, your name and that Submitted Content will remain accessible to those students after your account is deleted.
9. Miscellaneous Legal Terms
9.1 Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and PM e-School reserves the right in its sole discretion to modify and/ or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.
Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.
Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.
9.3 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
The following sections shall survive the expiration or termination of these Terms: Sections 2 (License to PM e-School), 3.3 (Relationship to Other Users), 5.2 (Receiving Payments), 5.3 (Refunds), 8 (Deleting Your Account), and 9 (Miscellaneous Legal Terms).
10. How to Contact Us
The best way to get in touch with us is to contact us at [email protected]. We love to hear your questions, concerns, and feedback about our Services.