Introduction
Bad debt, the opposite of profit, unfortunately, is a part of doing business, but not something that cannot be managed and controlled to a minimum thus ensuring the company stays on the right track in terms of profitability. A better understanding of the credit assessment policy and its control mechanism, which covers credit evaluation and credit limit review, would lay down a strong foundation to manage your company’s risks to minimise bad debts.
Collecting book debts appears to be ‘so difficult’ to many people and deem uninteresting. Many people also find collecting debts an unpleasant job, not to mention frustrating and even complicating at times, even to senior staff. However, with the understanding of the credit recovery policy plus acquiring of the appropriate tools, strategies and techniques through training, collecting a debt can be professionally challenging and an exciting career.
In this course, the facilitator will share his 38 years of practical experience in credit management, that is, credit assessment and recovery, the 2 important components that would outline how to carry out the roles, functions and responsibilities appropriately to cope with the pressure, within or outside your organisation, in handling professionally, issues related to debt collection and ensuring that the company stays on course to achieving its goals.
Course Objectives
By the end of this course, you will be able to:
- Understand the meaning and reasons for Credit Management
- Appreciate the important of credit policy in defining the objectives, function and responsibilities of credit department to achieve maximum profitability from trading.
- Realise the need of credit assessment due to selective risk-taking in the interests of increasing overall profitability.
- Establish a Collection Policy that not only ensure recovery of debts, but also provide follow up procedures in monitoring and collection of debts
- Highlight Debt Collection Agencies and legal action process in debt collection
Methodology
By the end of this course, you will be able to:
Â
- Understand the meaning and reasons for Credit Management
- Appreciate the important of credit policy in defining the objectives, function and responsibilities of credit department to achieve maximum profitability from trading.
- Realise the need of credit assessment due to selective risk-taking in the interests of increasing overall profitability.
- Establish a Collection Policy that not only ensure recovery of debts, but also provide follow up procedures in monitoring and collection of debts
- Highlight Debt Collection Agencies and legal action process in debt collection
Who Should Attend?
- Credit Assistants, Executives & Managers
- Finance, Accounts & Administrative Executives & Managers
- Executives to Senior Managers
- Marketing Professionals in-charge of collection
Training Delivery
- Remote Training via Zoom Platform
or
- Face-to-Face Training
- Day One
- Day Two
Day One
MODULE 1: INTRODUCTION
MODULE 2: SETTING EXPECTATIONS
MODULE 3: PRIORITISE DEBTS RECOVERY
Day Two
MODULE 4: IMPORTANCE OF CREDIT ASSESSMENT
MODULE 5: CASE STUDY
MODULE 6: EXPLORE EXTERNAL COLLECTION METHODS
You May Also Be Interested In
Be Updated on the latest HR & Training Best Practices
0
Stay Updated to the Latest HR News & Training Trend
Subscribe to Our Newsletter
By providing your information above, you consent to receive marketing emails from PM Resources Sdn Bhd, which will include the latest news and updates related to our businesses. Our privacy policy contains information how we store and process your data.
