When information needs to be disseminated quickly, there’s no better way than by email. Unfortunately, with the benefit of speed come some problems that aren’t always predictable unless employees are forewarned. This email etiquette training course is designed to help employees know the appropriate use of the Internet while at work as well as behaviors they must vigorously avoid.
Course Objectives
By the end of this course, you will be able to:
Explain instances when sending email is necessary and appropriate.
Identify occasions when sending or retrieving email is unacceptable.
Understand items they should never send electronically from their workplace.
Create an email subject line that accurately describes the content of the message.
Consider the visual components that enhance an email message and make for easy reading.
Determine who should and should not receive copies of emails.
Know what to do when emails misfire and reach the wrong people
Develop a personal action plan to improve their email skills at work.
Methodology
Face-to-Face lectures through PowerPoint presentation, notes handout, quiz exercise, case studies and discussions.
Be Updated on the latest HR & Training Best Practices
Stay Updated to the Latest HR News & Training Trend
Subscribe to Our Newsletter
By providing your information above, you consent to receive marketing emails from PM Resources Sdn Bhd, which will include the latest news and updates related to our businesses. Our privacy policy contains information how we store and process your data.
Please Enter the Following Details to Download :)
By providing your information above, you consent to receive marketing emails from PM Resources Sdn Bhd, which will include the latest news and updates related to our businesses. Our privacy policy contains information how we store and process your data.