Lean Process Improvement – What, Why and When?
Introduction
Lean Six Sigma is a methodology that relies on a collaborative team effort to improve performance by systematically removing waste and reducing variation. It combines lean manufacturing/lean enterprise and Six Sigma to eliminate the eight kinds of waste (muda): Defects. Over-Production Lean Six Sigma is a continuous improvement methodology that focuses on managing processes and improving them by eliminating time wasters and unnecessary steps in the primary and secondary processes that support all functions not limited to manufacturing but includes office and administrative functions as well. Processes are sequences of steps that must be carried out to create value to customers and manage as a whole and not separately.
Course Objectives
By the end of this course, you will be able to:
- Develop a 360 degree view of LEAN and how it can be implemented in any organization.
- Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
- Describe the key dimensions of quality — product features and freedom from deficiencies
- Develop attributes and value according to the Kaizen and Just In Time models.
- Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers by understanding the Voice of the Customer (VOC)
- Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
Methodology
- Role plays
- Simulations
- Discussion groups
- Multi-media demonstrations
Who Should Attend?
- Employees who are involved in diverse organizational functions operation
- Logistics
- Finance
- Production
Training Delivery
- Face to Face Training
or
- Remote Training via Zoom Platform
- Day One
- Day Two
Day One
MODULE 1: INTRODUCTION WORKSHOP GOALS
MODULE 2: LEAN SIX SIGMA & CONTINOUS IMPROVEMENT
MODULE 3: THE WIFM FACTOR
MODULE 4: THE SIM
MODULE 5: THE TOOLS
Day Two
MODULE 6: THE SIM – ROUND 2
MODULE 7: THE SIM – DE-BRIEF
MODULE 8: THE SIM – ROUND 2
MODULE 9: LESSON LEARNT
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