In our highly competitive business environment, customers have a choice of companies to do business with. Increasingly they will park their business where they are treated with courtesy, consideration and professionalism. One of the hallmarks of a company’s image comes from the quality of the behaviour and relationships between members within an organization. When you represent your organization, customers perceive the organization through the way you interact, look, and talk and behave.

Good image, grooming is about conducting oneself in a business-like way in every aspect related to work, in terms of both approach and mindset. Thus, projecting a personal image of professionalism and effectiveness leads to the projection of professionalism on the part of the corporation.

Business etiquette skills are incredibly important for new graduates, early-stage professionals, senior level executives, and those who want to work in the western business world.

When you are skilled in business etiquette, you will have an edge over your competition. You will be able to connect better with clients and coworkers. It will make doing business easier, smoother and more profitable for you.