“You cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.”~ Stephen Covey ~

Managing a group of employees – with their diverse personalities, responsibilities, ambitions and idiosyncrasies – can sometimes feel a bit like fitting a square peg into a round hole, and vice-versa. Also, at small companies, where every single employee needs to pull their weight to move the business along, every employee is precious and plays a vital role.

This program is all about learning individual characteristics of your team members and using them to your advantage. Managing people is no longer simply a responsibility – there is now an increasing recognition of the importance of the skill of people management. How well or badly a team is managed can affect employee retention, productivity, creativity and even your employee’s health.

So, it makes good business sense to be an effective people manager. This will put you in a position to effectively communicate with subordinates, colleagues, clients and customers in the workplace. This Art of Managing People aims to help participants understand the different personalities and how to make the most of each of them.