Enhancing Customer Experience
Course Details Introduction As the customers’ primary contact, the front-liners project the company’s image and play critical role in building …
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Excellent Customer Service – For Branch, Counter, Phone, Email
Course Details Introduction Service is an intangible experience, and a crucial aspect of survival for any enterprise seeking to grow …
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Turning Difficult Customers into Great Supportive Customers
Course Details Introduction Some customers are more difficult to deal with than others. Few customers are inherently rude or mean, …
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